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border_tl You are here : EBS >Remote Web Workplace >Windows XP SP3 unable to connect to a computer border_tr
Windows XP Servicepack 3 users are unable to connect to a computer using the RWW Terminalservices gateway feature Minimize

Oliver Sommer 
2008-08-16

It seems that some but mostly OEM preinstalled Windows XP versions with Servicepack 3 included in the initial installation have the Terminal Services ActiveX control disabled by default.

There has been a workaround published in a MS forum:

"Click on Tools -> Manage Add-Ons -> Enable or Disable Add-Ons in IE to enable the Terminal Services ActiveX control. If you are unable to see/enable the Terminal Services ActiveX control in IE7 on XPSP3 as a workaround can you try deleting the following registry keys:

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f78-4a0f-8b8d-2bf02e94e4b2)

Once you delete these keys, the activeX control should be enabled in IE7."

 
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